Does it replace my front desk?

No. It covers the calls nobody can get to.

Will customers know it's not a person?

If they ask, yes. It tells them it's an AI.

Does it work after hours?

Yes. It picks up whenever nobody can get to the phone, busy or closed.

Add-onsPhone answering

Under a car when the phone rings? It picks up.

Phone answering takes the name, number, vehicle and job, and puts it in your inbox. It says it's an AI if anyone asks.

Add it to my site

Priced separately. Switch off any time.

Hear a sample call

56 seconds. An after-hours brake call, answered and booked. Sample shop and caller.

Sample call · 0:56

Read the transcript

Summit front desk: Summit Tire and Auto, this is the front desk. The guys are all under cars right now, but I can get you sorted. What's going on?
Caller: Hi, yeah. My brakes started grinding on the way home tonight. Kind of a scraping sound when I stop.
Summit front desk: That's worth looking at soon. Grinding usually means the pads are worn right down. What are you driving?
Caller: A 2017 Ford Escape.
Summit front desk: Got it. We have an opening tomorrow at eight thirty, or one o'clock in the afternoon. Which works better?
Caller: Eight thirty, before work.
Summit front desk: Perfect. Can I get your name and the best number for you?
Caller: Sam Patel. Four oh three, five five five, oh one nine nine.
Summit front desk: Thanks, Sam. You're booked for eight thirty tomorrow for a brake check on the Escape. I'll text you a confirmation now, and the shop will call if anything changes.
Caller: Great, thanks.
Summit front desk: You're welcome. Drive gently on those brakes tonight.

How it works

Three steps. You do none of them.

The phone rings

The bays are full or you're closed. When nobody can get to it, it picks up.

It takes the job

Name, number, vehicle and what they need, in a normal conversation.

You call back

The details are in your leads inbox, ready when you are.

Example screens. Sample shop, customers and figures.

What you get

Phone answering, done right.

Answers in your shop's name

Customers hear your shop, not a call centre.

Knows your shop

Your services, hours and location.

Honest about it

It says it's an AI if anyone asks.

Every call written up

A summary of each call in your leads inbox.

Works with

Better together.

Every add-on feeds the same leads inbox. Pair it with these to cover the whole trip, from first call to review.

IncludedYour leads inbox comes with every site. Add-ons feed it, they never replace it.

Does it replace my front desk?: No. It covers the calls nobody can get to.
Will customers know it's not a person?: If they ask, yes. It tells them it's an AI.
Does it work after hours?: Yes. It picks up whenever nobody can get to the phone, busy or closed.

Priced separately. No surprises.

You see the price before it starts. Your site never depends on it. Switch it off any time.